FAQ

Q: Where do you ship from?
A: All orders ship from Port Coquitlam, BC.

Q: Do you offer refunds or exchanges?
A: Yep! Check our Refund Policy page for the full details.

Q: How long does shipping take?
A: 3–10 business days depending on your location.

Q: Do you dropship?
A: Nope. Everything ships directly from us.

Q: Can I track my order?
A: Yes! You’ll get a tracking number once your order ships.

Q: Do you ship internationally?
A: Right now we only ship within Canada, but we’re looking into expanding.

Q: What kinds of products do you sell?
A: We focus on fun, quality pet gear for cats, dogs, birds, and other lovable jerks.